Help Center - FAQ's

  • How many letters can I use for the monogram?

    Ideally, we would need a name of 5-6 letters (max up to 11 characters) to create a balanced design.

  • How many options will I get to choose from?

    The fee is per logo created, however, you can opt in a second version for half the price.

  • What kind of design or what are your limitations in creating a monogram?

    We do a minimal line geometric style and we try to create a unique design for each of our customers.

  • Will I get a preview before I pay for my design?

    Unfortunately, we cannot offer a preview. Each personalised monogram name is uniquely curated by our designers and is not computer generated. Receiving a preview for the monogram is part of our progress.

  • How can I own the rights to my design?

    We can give you the exclusive right of the design. We will process a written agreement and that would be for $300 USD. On top of the vector file which is for $100 USD.

  • Is it possible to use different names for the monogram logo and name underneath?

    Absolutely, for special requests you may add a note to your order or contact us through email and chat.

  • How many letters can I use for the monogram?

    Ideally, we would need a name of 5-6 letters (max up to 11 characters) to create a balanced design.

  • How to order a print?

    Enter your existing order number or request for a logo. Indicate if you want a colored or white background. Place your order into cart and select a payment option.

  • If I purchase the design will I automatically get a print item?

    Each is sold separately, you can always order a logo first and the print later.

  • Can I request for my print item to be in a color that I desire or available?

    Yes, as long as we have your desired color background available for print items. Just provide us the hex code of the color.

  • How many letters can I use for the monogram?

    Ideally, we would need a name of 5-6 letters (max up to 11 characters) to create a balanced design.

  • How long does it take to finish?

    Normally, it takes 24 hours to process an order once received. After processing, delivery time depends on the chosen option: express delivery takes 3 business days, while regular delivery takes 7 business days.

  • How long does it take to finish a Design time?

    Design, Quality control and Send Off. All design orders are added to the queue within 24 hrs after the order is placed. A designer will be assigned to the order and will start the design process, which takes 7 business days for the standard delivery option. To jump the queue, Express delivery takes 3 business days. Both delivery options do not include weekends. An email will be sent to you with the design. Delivery time varies based on the complexity of the name.

  • How long is the shipping time?

    This refers to the time it takes for items to be shipped from the warehouse to the destination. We process our products on demand after the preview is approved by you. We then begin fulfillment and have the items shipped out. For print products only (not monograms), items usually take between 7 and 14 days to arrive at their destination for standard delivery, but this can take longer occasionally. Express delivery takes 3-4 days, while international delivery can take up to 3-4 weeks.

  • How many letters can I use for the monogram?

    Ideally, we would need a name of 5-6 letters (max up to 11 characters) to create a balanced design.

  • Fee for redesigning my logo.

    We do revisions for minimal changes like the name underneath for $5 USD. As for changing your existing monogram, it's going to be $23 USD per design.

  • Bundle Rate

    We do have a bundle promo rate. If you order 3 monograms, you'll get 15% off, and if you purchase 5 monograms, it will be 20% off.

  • How many letters can I use for the monogram?

    Ideally, we would need a name of 5-6 letters (max up to 11 characters) to create a balanced design.

  • Can I speak to someone over the phone?

    You can always message us on our Facebook page Fugu Studio, Instagram | TikTok at @StudioFugu, or send us an email at hello@fugu-studio.com.

  • What are the other products you have?

    For digital products, we have monogram logo or couple's monogram, Number Monogram, and Avatar Portrait. For our physical products, we have print, mug, phone case, shirt, hoodie, and more.